CRM Software

CRM and Service Management

CRM software word mapCRM Software companies, articles and exhibitions. Customer Relationship Management is the generic term for software that helps companies to maintain and improve the quality of their relationships with customers. By storing information about customers and prospective customers centrally, and distributing that information to all departments, all company representatives are able to see a complete view of the customer, irrespective of their particular role. CRM software remains a challenging application to implement.

Looking for CRM software?

Visit an eventRegister for your free tickets Try our software match toolCreate a software short-list

CRM requires top level management commitment, the involvement of personnel from all functional areas in the implementation team, step-by-step rather than “Big Bang” implementation and plenty of patience all round – successful CRM software implementation takes time and supplier selection is crucial.

CRM systems can be used to create, assign and manage requests made by customers, such as call center software which helps direct customers to agents.[2] CRM software can also be used to identify and reward loyal customers over a period of time.

Browse CRM Software Directory

Access UK Ltd

Phone: 0845 345 3300 Website: The Access Group

Our unified system enables manufacturers and construction businesses to drive down costs and increase efficiency. Access SupplyChain solutions manage the entire supply chain from procurement to planning to production and warehousing. Access finance solutions enable access to consolidated, accurate data with extensive reporting & analysis capabilities.

Advanced Business Solutions

Phone: 01202 204369 Website: Advanced Business Solutions

Advanced is one of the largest software vendors in the UK providing leading integrated business applications and services that enable organisations to retain control, improve visibility and gain efficiencies whilst improving performance.

Azzure IT Ltd

Phone: 0845 467 9950 Website: Azzure IT

A Microsoft Gold Partner, Azzure IT is a specialist ERP solution provider with over 20 years’ experience delivering software solutions to small and medium sized businesses. Specialising in end-to-end Microsoft Dynamics-based IT solutions, Azzure IT helps businesses improve efficiency and productivity in a wide range of industries.

Castle Computer Services

Phone: 0845 230 1314 Website: Castle Computer Services

Constructa developed by Castle Computer Services is built on a Microsoft Dynamics NAV platform tailored to the Construction industry.It can handle large numbers of construction projects simultaneously and ensure efficient purchase of materials, plant and labour to deliver high levels of value to your business.

Edenone

Phone: 0121 767 9280 Website: Edenone

Edenone is a full service SAP Consultancy and SAP Gold Channel Partner. We design, deliver and integrate the latest SAP technologies and cloud innovations. Our focus on SAP Business One within manufacturing and wholesale distribution combines extensive industry expertise with proven delivery capability.

Epicor

Phone: 01344 468468 Website: Epicor Software UK

Epicor Software Corporation is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail and services industries. With over 40 years of experience serving small, midmarket and larger enterprises, Epicor has more than 20,000 customers in over 150 countries.

Exact Software

Phone: 01784 221200 Website: Exact Software

Serving entrepreneurial businesses is at the heart of what we do at Exact. Small enough to remember our own modest beginnings in 1984, yet large enough to be a global player. Exact provides Business Software that supports every business activity.

Exel Computer Systems

Phone: 0115 946 0101 Website: Exel Computer Systems

Exel Computer Systems plc, a UK software author, has been developing, implementing and supporting business software solutions since 1985. With hundreds of successful implementations and thousands of users around the world.

IFS UK

Phone: 01494 428900 Website: IFS Uk

IFS™ is a globally recognised leader in developing and delivering business software for enterprise resource planning (ERP), enterprise asset management (EAM) and enterprise service management (ESM). IFS brings customers in targeted sectors closer to their business, helps them be more agile and enables them to profit from change.

IIS

Phone: 0845 602 5804 Website: IIS

We specialise in supporting and developing SAP Business One – the market-leading ERP solution with over 43,000 customers worldwide. At IIS, we combine industry expertise and award-winning customer service.

m-hance Ltd

Phone: 0844 264 0932 Website: m-hance Ltd

M-hance is a Microsoft ERP and CRM Gold Partner with over 20 years’ experience in delivering value to Distribution and Manufacturing customers. As a Microsoft Development partner, we ‘m-hance’ Microsoft Dynamics through integrated, industry specific functionality, supporting customers to streamline processes, improve efficiencies, maximise margins and deliver excellent customer service.

Metaphorix Ltd

Phone: +44 (0) 1675 432400 Website: Metaphorix Ltd

Leading Microsoft Gold ERP Partner with vertical solutions developed specifically for the construction, manufacturing, distribution and service management industries. We offer fixed price implementations, succesful projects on time and to budget.

Ochiba Business Solutions

Phone: 0114 299 9430 Website: Ochiba Business Solutions

Ochiba Business Solutions, is a SAP Gold Partner for the implementation and support of SAP Business One.  Designed by SAP specifically for small to midsized enterprises (SME’s), SAP Business One is a powerful, affordable, complete business management solution.

Prodware (UK) Limited

Phone: 0161 705 6000 Website: Prodware (UK) Limited

Part of the Prodware Group, the largest Microsoft Dynamics partner in Europe, Prodware UK create and deploy IT solutions for business, with over 25 years’ experience within the manufacturing, distribution, service management industries.

RedSky IT

Phone: 020 3002 8700 Website: RedSky IT

RedSkyIT Have been Providing fully integrated contract cost and document management software for the construction market place for over 30 years. There are modules for the complete lifecycle of a job

Sapphire Systems plc

Phone: 020 7648 2000 Website: Sapphire Systems plc

Sapphire Systems is an established global provider of world-leading enterprise resource planning and financial management solutions, offering software, services and support to over 800 customers worldwide. The company is an SAP Gold Channel Partner and holds the title of Number One Partner for SAP Business One in the EMEA region.

WinMan ERP

Phone: 0121 749 8050 Website: WinMan ERP

Increase profits, optimise business processes, reduce waste, maximise customer satisfaction and gain visibility of business critical information with WinMan ERP Software for manufacturing, distribution, retail and eCommerce.

Xpedeon

Phone: 01892 893700 Website: Xpedeon

Helping companies to maximise margins in a dynamic and ever changing business environment. Integrated solutions, purpose built for the unique requirements of building and civil engineering contractors, specialist contractors and house builders.