Sage is the market-leading software supplier to the construction, housebuilding and service & maintenance industries, with over 40,000 customers in…
Find Articles
Service & Maintenance scheduling goes mobile
The service and maintenance / facilities management industry in the UK is a large and dynamic marketplace. Succeeding in this market requires effective utilisation of all corporate assets, ensuring that the right resources are available at the right time, in the right form and quantity, at the right quality and for the right cost. This is a task that requires careful management, and one that benefits from integrated software with specific service and maintenance functionality.
Ensuring your field engineers have immediate and constant communication with their information systems is the key to success in any service management environment. The Service and Maintenance module within Sage Construction delivers information into the hands of the engineers via PDAs or laptops. Managers can review the location and status of jobs or personnel from a simple and intuitive web based despatch board and dynamically schedule individuals based on availability, proximity to job and skill set. At all times the information is being recorded in the EVision back-office to allow instant reporting across the entire business.
Sage Construction’s EVision makes the management of resources far easier and far more successful, helping you to more effectively deal with cost planning and estimating, financial control, contract management, post-contract processes and document management. Features include:
- Management of each client contract with asset libraries, service level agreements etc.
- Multiple billing methodologies including client-specific schedule of rates
- Planned & reactive maintenance with easy scheduling of both
- Mobile application
All of this information from across your organisation is held in a single place providing “one version of the truth” across all of your operations.
Sage Construction EVision has Microsoft Dynamics NAV at its core, a leading worldwide Enterprise Resource Planning (ERP) solution. Close visual and functional ties to Microsoft Windows Vista, Office and SharePoint make it easy to communicate and collaborate effectively without juggling applications. EVision provides the flexibility to set up your system for today’s business requirements, as well as offering a platform for change and growth.
- Increase productivity. Ensures the appropriate service staff and materials are assigned to the job.
- Improve customer satisfaction. Meet service levels and monitor asset performance.
- Instant job updates and engineer tracking. The fully integrated ‘Mobile’ solution allows instant recording & updating of information.
- Make smart decisions based on accurate, tailored reporting. Easy analysis of information, informative dashboards, and robust reporting.
Sage Construction EVision can give you early sight of project outcome, the sort of insight that helps to take the risk out of your business.
Tell us your news:
If you have industry related software news that you would like to have published, please use this submission service to have your news considered for publication
