Buyer's Guides

RedSky IT customer benefits from hosting when server fails

Sunday, 1 January 2012

Doe Sports (North), a Redsky IT Summit customer, were unfortunate to experience a major problem with their server and as a result found that they were unable to access the Summit application. They contacted the support desk for help who arranged to copy their data and programs onto the RedSky IT hosting system, this was achieved and completed within 24 hours despite the poor condition of the hard disc on the ailing server. 

After reviewing replacement server options Doe Sports (North) decided to continue using the  hosting system as the benefits of the service outweighed the costs of replacing the Server . They are now enjoying the benefits of a hosted system that provides peace on mind on maintaining access to the software, Disaster Recovery built in and access to the data from any web enabled PC. 

Les Maclean Director said: ” RedSky IT were an enormous help to us , as we were in real danger of losing the data we had accumulated over the years, and we were unable to access the system to continue administering the accounting function of our business.

"Their response to our problems was reassuring and the technical staff went out of their way to assist, well beyond the normal 9-5 working time and our expectations... within 24 hours they had secured access for us.. I have no hesitation in recommending the hosting system offered by RedSky IT and their service to future prospective customers.”

RedSky IT has over 30 years experience supplying the construction industry supply chain with over 2000 customers throughout the UK.…

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