Service Industries IT News http://www.itshowcase.co.uk/ en-gb Copyright 2009 Framework Media Ltd Tue, 01 May 2012 00:31:00 +0100 60 bf261f236bd1e468e3fe0798e25a4225 73% of UK organisations do not have DM integrated into CRM A survey by document management software company, Version One, reveals that 73 per cent of UK organisations do not have document management functionality integrated into their customer relationship management (CRM) system. Version One surveyed 126 managers from a cross-section of UK private, public and third sector organisations. Of the remaining… http://www.itshowcase.co.uk/News/Articles/2012-05-01/73-of-UK-organisations-do-not-have-DM-integrated-into-CRM-/ Tue, 01 May 2012 00:31:00 +0100 b90b63d6b1f51bf2900ffedaca9b5d80 Smartphones and tablets cause e-commerce boom You may have seen in the news that a survey from Worldpay has revealed that the UK has seen a huge boom in e-commerce due to mobile and tablet devices. The survey results showed that Britons spend a quarter of their money online and one in six Britons do their… http://www.itshowcase.co.uk/News/Articles/2012-05-01/Smartphonestablets-cause-ecommerce-boom/ Tue, 01 May 2012 00:30:00 +0100 3343c12ab134519fa6d2e8c11552018a Advanced Computer Software Group launches Advanced Mobile Communications Advanced Computer Software Group plc (Advanced) has announced the launch of Advanced Mobile Communications (AMC), their new mobile communications brand, supplying corporate mobile devices and airtime and delivering claimed savings in excess of 25 per cent per user on current corporate mobile packages. Vin Murria, CEO of Advanced Computer Software… http://www.itshowcase.co.uk/News/Articles/2012-05-01/Advanced-Computer-Software-Group-launches-Advanced-Mobile-Communications/ Tue, 01 May 2012 00:28:00 +0100 c569e440f978aa8273e53807e24beb6b Shooting & conservation organisation implements self-service holiday requests and e-payslips solution The British Association for Shooting & Conservation (BASC), the UK’s largest shooting organisation, has just invested in SelectHR & SelectPay from Access. The new HR and payroll solution will allow all 120 staff over BASC’s nine offices to use the self-service module for their holiday requests, with plans to use… http://www.itshowcase.co.uk/News/Articles/2012-05-01/Shooting-conservation-organisation-implements-selfservice-holiday-requestsepayslips-solution/ Tue, 01 May 2012 00:25:00 +0100 8534e229f017ad36ead3b665b06e7c64 Moneypenny in your pocket with ExpenseMagic for iOS James Bond was the epitome of suave Brit, he had the looks, the drinks, the girls and the cars - but have you ever thought about his expense account? Think of all the receipts he had to keep for all the martinis’ he drank, cars he trashed and casinos’ he… http://www.itshowcase.co.uk/News/Articles/2012-05-01/Moneypenny-in-your-pocket-with-ExpenseMagic-for-iOS/ Tue, 01 May 2012 00:24:00 +0100 d5145767483172eba812aa94dab1e3f1 Thesaurus launches BrightPay payroll software in the UK Thesaurus Software, an Irish company with over 20 years’ experience creating payroll and accounting software for the UK and Ireland, has launched BrightPay. BrightPay is a simple but comprehensive payroll software package that makes managing payroll quick and easy. It's designed for small to medium sized employers and payroll bureau… http://www.itshowcase.co.uk/News/Articles/2012-05-01/Thesaurus-launches-BrightPay-payroll-software-in-the-UK/ Tue, 01 May 2012 00:23:00 +0100 a32d1a2b178126e25c4658218dc0d7ca Nearly 66% of businesses have yet to develop a mobile device strategy 60% of businesses are yet to develop an enterprise-wide mobility strategy, according to a recent survey by Software AG, a leading provider of Business Process Excellence solutions. The results gathered at a recent Software AG mobility webinar revealed that 38% of those surveyed are yet to consider their strategy, while… http://www.itshowcase.co.uk/News/Articles/2012-05-01/Nearly-66-of-businesses-have-yet-to-developmobile-device-strategy/ Tue, 01 May 2012 00:12:00 +0100 801bd2757ab0095c594fa7cb3cd64ec6 Service failure affects one third of online consumers One third of UK online shoppers are experiencing problems when they shop online, this is according to a major research project conducted by Aspect, a leading provider of next generation customer contact and Microsoft platform solutions. Conducted December 2011, the Aspect Online Shopping Service Experiences 2012 survey set out to… http://www.itshowcase.co.uk/News/Articles/2012-05-01/Service-failure-affects-one-third-of-online-consumers/ Tue, 01 May 2012 00:11:00 +0100 7f22a441e03fc159b9cef2848e2bf02f Centralised information is key as bank choose HR solution from Access The London branch of Mitsubishi UFJ Trust and Banking Corporation (MUTB), one of Japans largest trust banks, has decided to invest in SelectHR from Access to centralise its personnel information and increase efficiencies across the organisation. MUTB’s existing solution has become outdated and is primarily used for payroll purposes only.… http://www.itshowcase.co.uk/News/Articles/2012-05-01/Centralised-information-is-key-as-bank-choose-HR-solution-from-Access/ Tue, 01 May 2012 00:10:00 +0100 36e941da14c476b344163dca3b32aa21 Former Sage mid-market MD is new Version One head Document management and imaging company, Version One, today announces that Greg Ford has been appointed as the company’s new managing director. Greg, who succeeds, Julian Buck, will be looking to deliver significant year-on-year growth. Greg has 27 years’ experience in UK software and services. For ten years, he worked at… http://www.itshowcase.co.uk/News/Articles/2012-05-01/Former-Sage-midmarket-MD-is-new-Version-One-head/ Tue, 01 May 2012 00:06:00 +0100 066388853770e3cc8c1500d9bcee0ab7 Advanced Business Solutions scoops Green IT Award Advanced Business Solutions (Advanced), a market leading business applications and services provider has won the ‘Environmental Accounting & Management Software of the Year’ category of the Green IT Awards 2012. Document management subsidiary, Version One, also scooped the ‘Environmental Project of the Year’ award in partnership with Virgin Trains. Advanced… http://www.itshowcase.co.uk/News/Articles/2012-05-01/Advanced-Business-Solutions-scoops-Green-IT-Award/ Tue, 01 May 2012 00:05:00 +0100 e294bd8a194f69a7f2cd8f984cfbd7a4 Dramatic cost savings with Albany ePAY for Employment Management services provider Employment Management services provider, Esentual Ltd, has implemented Albany ePAY, the intelligent electronic payments and collections solution from Albany Software. Albany ePAY has enabled Esentual to gain greater control over its existing payment processes, whilst also adding additional services such as flexible and emergency payments, which have helped further the… http://www.itshowcase.co.uk/News/Articles/2012-05-01/Dramatic-cost-savings-with-Albany-ePAY-for-Employment-Management-services-provider/ Tue, 01 May 2012 00:01:00 +0100 0f38c9187242d10ca1b94cbaa2641917 Nexus Industries Group to upgrade to next-generation Epicor ERP Epicor Software Corporation, a global leader in business software solutions for manufacturing, distribution, retail and services organisations, has announced that Nexus Industries Group, a global company with a 60 year history in trade and retail electrical markets, has selected the Epicor next-generation enterprise resource planning (ERP) solution to replace its… http://www.itshowcase.co.uk/News/Articles/2012-04-10/Nexus-Industries-Group-to-upgrade-to-nextgeneration-Epicor-ERP/ Tue, 10 Apr 2012 10:08:00 +0100 df4729038fb628fd7e2b72575bd37465 Document processing solution saves Brookson Group over 5,000 hours per year Specialist accountancy firm, Brookson Group, is expecting over 5,000 hours of time savings by implementing document imaging and data capture solutions from Advanced Business Solutions (Advanced). Brookson Group will be live with Advanced’s solutions by June 2012. Brookson Group has 170 members of staff and supports 9,000 self-employed professionals throughout… http://www.itshowcase.co.uk/News/Articles/2012-04-01/Document-processing-solution-saves-Brookson-Group-over-5000-hours-per-year/ Sun, 01 Apr 2012 00:23:00 +0100 3f8bda33a7ef99b4da2f795908c706f4 NHS Business Services Authority increases customer service efficiency with Eptica The NHS Business Services Authority (NHSBSA), which provides critical central services to the NHS and general public, has transformed telephone customer service after implementing Eptica’s centralised knowledge management system. NHSBSA is now benefiting from greater efficiency, improved service levels and increased consistency of answers by using Eptica. The Eptica-powered project,… http://www.itshowcase.co.uk/News/Articles/2012-04-01/NHS-Business-Services-Authority-increases-customer-service-efficiency-with-Eptica/ Sun, 01 Apr 2012 00:23:00 +0100 cbd29295bae22337de8f362820bef3ac New solution to improve project management and support growth Financial risk management and structured finance advisory services provider J.C. Rathbone Associates has invested in a new financial, professional services and document management solution from Access. The firm’s existing system had reached the end of its life so J.C. Rathbone took a decision to invest in Access Dimensions & FocalPoint… http://www.itshowcase.co.uk/News/Articles/2012-04-01/New-solution-to-improve-project-managementsupport-growth-/ Sun, 01 Apr 2012 00:19:00 +0100 776150b306599258f369efa52ea567e5 The rise of the ‘professional shopper’ Supermarket chain Morrison’s reported the emergence of the ‘professional shopper’ when it reported its full year profits this morning. The UK’s fourth largest supermarket chain, reported the rise of hard core bargain hunters who are shopping to a budget. Top CashBack one of Britain’s fastest growing consumer companies saw its… http://www.itshowcase.co.uk/News/Articles/2012-04-01/The-rise-of-the-professional-shopper/ Sun, 01 Apr 2012 00:16:00 +0100 f0b4edab1b74d8138e166418eb9c3f98 Social Media and Cloud Computing top internal auditors’ technology hot list Increasingly, internal audit professionals must possess a strong understanding of hot areas of technology such as cloud computing and social media – and the risks they bring – in order to perform their jobs at a high level, according to a new study from Protiviti, a global consulting firm. However,… http://www.itshowcase.co.uk/News/Articles/2012-04-01/Social-MediaCloud-Computing-top-internal-auditors-technology-hot-list/ Sun, 01 Apr 2012 00:15:00 +0100 882081a01bf0668f167cf174b1dd9af5 Could IT budgets be better spent? Businesses that didn’t receive the help they were hoping for from the Budget are being urged to take control of their own balance sheets by making the most of their IT spend. With the new financial year approaching, Andrew Gilbert, Managing Director of data centre firm, Node4, says companies should… http://www.itshowcase.co.uk/News/Articles/2012-04-01/Could-IT-budgets-be-better-spent/ Sun, 01 Apr 2012 00:15:00 +0100 869dfaf4a4c45d94d4cbb5ca7c1d1a61 Olympics pose power conundrum for businesses As the countdown to the Olympics draws ever nearer to the opening ceremony, businesses are moving with haste to safeguard their IT provisions to minimise disruption. Data centre provider Node4 has seen growing concerns about the power demands of London data centres as the world descends onto the capital. As… http://www.itshowcase.co.uk/News/Articles/2012-04-01/Olympics-pose-power-conundrum-for-businesses/ Sun, 01 Apr 2012 00:12:00 +0100