CRM and Service Management
CRM Software companies, articles and exhibitions. Customer Relationship Management is the generic term for software that helps companies to maintain and improve the quality of their relationships with customers. By storing information about customers and prospective customers centrally, and distributing that information to all departments, all company representatives are able to see a complete view of the customer, irrespective of their particular role. CRM software remains a challenging application to implement.
Looking for CRM software?
CRM requires top level management commitment, the involvement of personnel from all functional areas in the implementation team, step-by-step rather than “Big Bang” implementation and plenty of patience all round – successful CRM software implementation takes time and supplier selection is crucial.
CRM systems can be used to create, assign and manage requests made by customers, such as call center software which helps direct customers to agents. CRM software can also be used to identify and reward loyal customers over a period of time.
Browse CRM Software Directory
Access UK Ltd
Our unified system enables manufacturers and construction businesses to drive down costs and increase efficiency. Access SupplyChain solutions manage the entire supply chain from procurement to planning to production and warehousing. Access finance solutions enable access to consolidated, accurate data with extensive reporting & analysis capabilities.
Altodigital Networks Ltd
Altodigital is an independent, fast growing, all-encompassing IT service provider with a national footprint. Established for over 35 years and providing over 8,000 businesses by looking after over 35,000 printing, copying devices and managed services from a range of partners.
Castle Computer Services
Constructa developed by Castle Computer Services is built on a Microsoft Dynamics NAV platform tailored to the Construction industry.It can handle large numbers of construction projects simultaneously and ensure efficient purchase of materials, plant and labour to deliver high levels of value to your business.
Construction Management Software Limited
Construction Management Software Limited are one of the leading suppliers and developers of stand alone or fully integrated estimating and financial software systems for the construction industry. The financial systems are comprehensively integrated with Sage 50 and Sage 200 amongst a number of other core accounts systems.
Edenone is a full service SAP Consultancy and SAP Gold Channel Partner. We design, deliver and integrate the latest SAP technologies and cloud innovations. Our focus on SAP Business One within manufacturing and wholesale distribution combines extensive industry expertise with proven delivery capability.
Epicor Software Corporation is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail and services industries. With over 40 years of experience serving small, midmarket and larger enterprises, Epicor has more than 20,000 customers in over 150 countries.
Flowlens helps manufacturing, engineering, maintenance and rental companies to reduce waste, human error and manual effort. Flowlens combines user friendly CRM and ERP functions needed by SMEs, avoiding the costs and risks of larger alternatives. Our mission is to rid the world of spreadsheets!
IFS™ is a globally recognised leader in developing and delivering business software for enterprise resource planning (ERP), enterprise asset management (EAM) and enterprise service management (ESM). IFS brings customers in targeted sectors closer to their business, helps them be more agile and enables them to profit from change.
KCS Datawright provide ERP software built for the manufacturing and field service markets. We design and author our software in-house, enabling us to truly understand your business processes in detail. Established in 1979, we have extensive experience of delivering real business benefits.
We are a Microsoft Dynamics partner for ERP systems, CRM software and Hosting solutions. Our Gold Partner accreditation means we are “with you all the way” and we are the largest Microsoft Dynamics GP Partner in Europe with over 20 years of experience supporting our customers’ projects ‘end-to-end’.
Ochiba Business Solutions
Sapphire Systems plc
Sapphire Systems is an established global provider of world-leading enterprise resource planning and financial management solutions, offering software, services and support to over 800 customers worldwide. The company is an SAP Gold Channel Partner and holds the title of Number One Partner for SAP Business One in the EMEA region.