CRM Software

CRM and Service Management

CRM software word mapCRM Software companies, articles and exhibitions. Customer Relationship Management is the generic term for software that helps companies to maintain and improve the quality of their relationships with customers. By storing information about customers and prospective customers centrally, and distributing that information to all departments, all company representatives are able to see a complete view of the customer, irrespective of their particular role. CRM software remains a challenging application to implement.

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CRM requires top level management commitment, the involvement of personnel from all functional areas in the implementation team, step-by-step rather than “Big Bang” implementation and plenty of patience all round – successful CRM software implementation takes time and supplier selection is crucial.

CRM systems can be used to create, assign and manage requests made by customers, such as call center software which helps direct customers to agents.[2] CRM software can also be used to identify and reward loyal customers over a period of time.

Browse CRM Software Directory

Access UK Ltd

Phone: 0845 345 3300 Website: The Access Group

Our unified system enables manufacturers and construction businesses to drive down costs and increase efficiency. Access SupplyChain solutions manage the entire supply chain from procurement to planning to production and warehousing. Access finance solutions enable access to consolidated, accurate data with extensive reporting & analysis capabilities.

Advanced Business Solutions

Phone: 01202 204369 Website: Exchequer Website

Part of the Advanced Computer Software Group Limited, Advanced Exchequer is a fully integrated accounting and business software with over 20 years’ of experience supporting customers in the construction, manufacturing & distribution industries.

Altodigital Networks Ltd

Phone: 0345 241 5444 Website: Altodigital Networks Ltd

Altodigital is an independent, fast growing, all-encompassing IT service provider with a national footprint. Established for over 35 years and providing over 8,000 businesses by looking after over 35,000 printing, copying devices and managed services from a range of partners.

Azzure IT

Phone: 0345 467 9950 Website: Azzure IT

The UK’s leading Microsoft Gold Partner with 20 years’ proven experience delivering ERP solutions. Recognised by Microsoft as one of the top four companies worldwide delivering ERP systems to SMB’s and rated in the top 5% Microsoft Dynamics providers globally.

Castle Computer Services

Phone: 0845 230 1314 Website: Castle Computer Services

Constructa developed by Castle Computer Services is built on a Microsoft Dynamics NAV platform tailored to the Construction industry.It can handle large numbers of construction projects simultaneously and ensure efficient purchase of materials, plant and labour to deliver high levels of value to your business.

Construction Management Software Limited

Phone: 0845 838 1996 Website: Construction Management Software Limited

Construction Management Software Limited are one of the leading suppliers and developers of stand alone or fully integrated estimating and financial software systems for the construction industry. The financial systems are comprehensively integrated with Sage 50 and Sage 200 amongst a number of other core accounts systems.


Phone: 0121 767 9280 Website: EdenOne

Edenone is a full service SAP Consultancy and SAP Gold Channel Partner. We design, deliver and integrate the latest SAP technologies and cloud innovations. Our focus on SAP Business One within manufacturing and wholesale distribution combines extensive industry expertise with proven delivery capability.


Phone: 01344 468468 Website: Epicor Software UK

Epicor Software Corporation is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail and services industries. With over 40 years of experience serving small, midmarket and larger enterprises, Epicor has more than 20,000 customers in over 150 countries.

Exact Software

Phone: 01784 221200 Website: Exact Software

Serving entrepreneurial businesses is at the heart of what we do at Exact. Small enough to remember our own modest beginnings in 1984, yet large enough to be a global player. Exact provides Business Software that supports every business activity.

Exel Computer Systems

Phone: 0115 946 0101 Website: Exel Computer Systems

Exel Computer Systems plc, a UK software author, has been developing, implementing and supporting business software solutions since 1985. With hundreds of successful implementations and thousands of users around the world.


Phone: 0161 6417116 Website: Flowlens

Flowlens helps manufacturing, engineering, maintenance and rental companies to reduce waste, human error and manual effort. Flowlens combines user friendly CRM and ERP functions needed by SMEs, avoiding the costs and risks of larger alternatives. Our mission is to rid the world of spreadsheets!


Phone: 01494 428900 Website: IFS Uk

IFS™ is a globally recognised leader in developing and delivering business software for enterprise resource planning (ERP), enterprise asset management (EAM) and enterprise service management (ESM). IFS brings customers in targeted sectors closer to their business, helps them be more agile and enables them to profit from change.


Phone: 0845 602 5804 Website: IIS

We specialise in supporting and developing SAP Business One – the market-leading ERP solution with over 43,000 customers worldwide. At IIS, we combine industry expertise and award-winning customer service.

KCS Datawright

Phone: 0191 4194190 Website: KCS Datawright

KCS Datawright provide ERP software built for the manufacturing and field service markets. We design and author our software in-house, enabling us to truly understand your business processes in detail. Established in 1979, we have extensive experience of delivering real business benefits.

m-hance Ltd

Phone: +44 (0) 330 777 1950 Website: m-hance Ltd

We are a Microsoft Dynamics partner for ERP systems, CRM software and Hosting solutions. Our Gold Partner accreditation means we are “with you all the way” and we are the largest Microsoft Dynamics GP Partner in Europe with over 20 years of experience supporting our customers’ projects ‘end-to-end’.

Metaphorix Ltd

Phone: +44 (0) 1675 432400 Website: Metaphorix Ltd

Leading Microsoft Gold ERP Partner with vertical solutions developed specifically for the construction, manufacturing, distribution and service management industries. We offer fixed price implementations, succesful projects on time and to budget.

Ochiba Business Solutions

Phone: 0114 299 9430 Website: Ochiba Business Solutions

Ochiba Business Solutions, is a SAP Gold Partner for the implementation and support of SAP Business One.  Designed by SAP specifically for small to midsized enterprises (SME’s), SAP Business One is a powerful, affordable, complete business management solution.

Prodware (UK) Limited

Phone: 0161 705 6000 Website: Prodware (UK) Limited

Part of the Prodware Group, the largest Microsoft Dynamics partner in Europe, Prodware UK create and deploy IT solutions for business, with over 25 years’ experience within the manufacturing, distribution, service management industries.

RedSky IT

Phone: 020 3002 8700 Website: RedSky IT

RedSkyIT Have been Providing fully integrated contract cost and document management software for the construction market place for over 30 years. There are modules for the complete lifecycle of a job

Sapphire Systems plc

Phone: 020 7648 2000 Website: Sapphire Systems plc

Sapphire Systems is an established global provider of world-leading enterprise resource planning and financial management solutions, offering software, services and support to over 800 customers worldwide. The company is an SAP Gold Channel Partner and holds the title of Number One Partner for SAP Business One in the EMEA region.

WinMan ERP

Phone: 0121 749 8050 Website: WinMan ERP

Increase profits, optimise business processes, reduce waste, maximise customer satisfaction and gain visibility of business critical information with WinMan ERP Software for manufacturing, distribution, retail and eCommerce.


Phone: 01892 893700 Website: Xpedeon

Helping companies to maximise margins in a dynamic and ever changing business environment. Integrated solutions, purpose built for the unique requirements of building and civil engineering contractors, specialist contractors and house builders.