CRM and Service Management
CRM Software companies, articles and exhibitions. Customer Relationship Management is the generic term for software that helps companies to maintain and improve the quality of their relationships with customers. By storing information about customers and prospective customers centrally, and distributing that information to all departments, all company representatives are able to see a complete view of the customer, irrespective of their particular role. CRM software remains a challenging application to implement.
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CRM requires top level management commitment, the involvement of personnel from all functional areas in the implementation team, step-by-step rather than “Big Bang” implementation and plenty of patience all round – successful CRM software implementation takes time and supplier selection is crucial.
CRM systems can be used to create, assign and manage requests made by customers, such as call center software which helps direct customers to agents. CRM software can also be used to identify and reward loyal customers over a period of time.
Browse CRM Software Directory
Phone: 0845 345 3300work
Website: The Access Group
Looking for best-of-breed software? Over 30,000 people rely on our solutions every day to drive down cost and increase efficiency. Access helps organisations improve performance, profitability and business intelligence with integrated, intuitive software systems.
Phone: 01202 204369work
Website: Advanced Business Solutions
Advanced is one of the largest software vendors in the UK providing leading integrated business applications and services that enable organisations to retain control, improve visibility and gain efficiencies whilst improving performance.
Phone: 0845 467 9950work
Website: Azzure IT
A Microsoft Gold Partner, Azzure IT is a specialist ERP solution provider with over 20 years’ experience delivering software solutions to small and medium sized businesses. Specialising in end-to-end Microsoft Dynamics-based IT solutions, Azzure IT helps businesses improve efficiency and productivity in a wide range of industries.
Phone: 0845 230 1314work
Website: Castle Computer Services
Constructa developed by Castle Computer Services is built on a Microsoft Dynamics NAV platform tailored to the Construction industry.It can handle large numbers of construction projects simultaneously and ensure efficient purchase of materials, plant and labour to deliver high levels of value to your business.
Phone: 01344 468468work
Website: Epicor Software UK
Epicor Software Corporation is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail and services industries. With over 40 years of experience serving small, midmarket and larger enterprises, Epicor has more than 20,000 customers in over 150 countries.
Phone: 01784 221200work
Website: Exact Software
Exact offers business software to entrepreneurial businesses in a wide variety of industries.
Phone: 0115 946 0101work
Website: Exel Computer Systems
Exel Computer Systems plc, a UK software author, has been developing, implementing and supporting business software solutions since 1985. With hundreds of successful implementations and thousands of users around the world.
Phone: 01494 428900work
Website: IFS Uk
IFS™ is a globally recognised leader in developing and delivering business software for enterprise resource planning (ERP), enterprise asset management (EAM) and enterprise service management (ESM). IFS brings customers in targeted sectors closer to their business, helps them be more agile and enables them to profit from change.
Phone: 0845 602 5804work
We specialise in supporting and developing SAP Business One – the market-leading ERP solution with over 43,000 customers worldwide. At IIS, we combine industry expertise and award-winning customer service.
Phone: 0844 264 0932work
Website: m-hance Ltd
M-hance is a Microsoft ERP and CRM Gold Partner with over 20 years’ experience in delivering value to Distribution and Manufacturing customers. As a Microsoft Development partner, we ‘m-hance’ Microsoft Dynamics through integrated, industry specific functionality, supporting customers to streamline processes, improve efficiencies, maximise margins and deliver excellent customer service.
Phone: +44 (0) 1675 432400work
Website: Metaphorix Ltd
Leading Microsoft Gold ERP Partner with vertical solutions developed specifically for the construction, manufacturing, distribution and service management industries. We offer fixed price implementations, succesful projects on time and to budget.
Phone: 0114 299 9430work
Website: Ochiba Business Solutions
Ochiba Business Solutions, is a SAP Gold Partner for the implementation and support of SAP Business One. Designed by SAP specifically for small to midsized enterprises (SME’s), SAP Business One is a powerful, affordable, complete business management solution.
Phone: 0161 705 6000work
Website: Prodware (UK) Limited
Part of the Prodware Group, the largest Microsoft Dynamics partner in Europe, Prodware UK create and deploy IT solutions for business, with over 25 years’ experience within the manufacturing, distribution, service management industries.
Phone: 020 3002 8700work
Website: RedSky IT
RedSkyIT Have been Providing fully integrated contract cost and document management software for the construction market place for over 30 years. There are modules for the complete lifecycle of a job
Phone: 020 7648 2000work
Website: Sapphire Systems plc
Sapphire Systems is an established global provider of world-leading enterprise resource planning and financial management solutions, offering software, services and support to over 800 customers worldwide. The company is an SAP Gold Channel Partner and holds the title of Number One Partner for SAP Business One in the EMEA region.
Phone: 0121 749 8050work
Website: WinMan ERP
Increase profits, optimise business processes, reduce waste, maximise customer satisfaction and gain visibility of business critical information with WinMan ERP Software for manufacturing, distribution, retail and eCommerce.
Phone: 01892 893700work
Helping companies to maximise margins in a dynamic and ever changing business environment. Integrated solutions, purpose built for the unique requirements of building and civil engineering contractors, specialist contractors and house builders.