CRM Software

CRM and Service Management

CRM software word mapCRM Software companies, articles and exhibitions. Customer Relationship Management is the generic term for software that helps companies to maintain and improve the quality of their relationships with customers. By storing information about customers and prospective customers centrally, and distributing that information to all departments, all company representatives are able to see a complete view of the customer, irrespective of their particular role. CRM software remains a challenging application to implement.

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CRM requires top level management commitment, the involvement of personnel from all functional areas in the implementation team, step-by-step rather than “Big Bang” implementation and plenty of patience all round – successful CRM software implementation takes time and supplier selection is crucial.

CRM systems can be used to create, assign and manage requests made by customers, such as call center software which helps direct customers to agents.[2] CRM software can also be used to identify and reward loyal customers over a period of time.

Browse CRM Software Directory

Access UK Ltd

Phone: 0845 345 3300 Website: The Access Group

Looking for best-of-breed software? Over 30,000 people rely on our solutions every day to drive down cost and increase efficiency. Access helps organisations improve performance, profitability

Acuity Solutions Ltd

Phone: 01932 237 110 Website: Acuity Solutions

Working closely with Sage, the UK’s leading supplier of business solutions, we are unique in that we are able to advise, deliver and support three of their premier ERP products – Sage 200, Sage 300 and Sage ERP X3.

Advanced Business Solutions

Phone: 01202 204369 Website: Advanced Business Solutions

Advanced is one of the largest software vendors in the UK providing leading integrated business applications and services that enable organisations to retain control, improve visibility and gain efficiencies whilst improving performance.

Azzure IT Ltd

Phone: 0845 467 9950 Website: Azzure IT

A Microsoft Gold Partner, Azzure IT is a specialist ERP solution provider with over 20 years’ experience delivering software solutions to small and medium sized businesses. Specialising in end-to-end Microsoft Dynamics-based IT solutions, Azzure IT helps businesses improve efficiency and productivity in a wide range of industries.

Causeway Technologies

Phone: +44 (0) 1628 552000 Website: Causeway Technologies

Causeway is the only global software provider that powers the design, build, operation and maintenance of the built environment. Unlike other software companies, our products provide in-depth functionality at each stage of the process.

Cuskit Ltd

Phone: 01827 312217 Website: Cuskit Ltd

Cuskit Limited, based in Tamworth, Staffordshire, is an established independent software company specialising in ERP and bespoke solutions. Our software is UK authored, UK supported and bespoke to your companies requirements.

ECi Software Solutions (M1)

Phone: 0333 123 0333 Website: ECi Software Solutions (M1)

M1 is used by in excess of 1200 manufacturing businesses worldwide . M1 was designed specifically for small to medium manufacturers and includes some unique features that set it apart from the alternatives.


Phone: 01344 468468 Website: Epicor Software UK

Epicor Software Corporation is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail and services industries. With over 40 years of experience serving small, midmarket and larger enterprises, Epicor has more than 20,000 customers in over 150 countries.

Exact Software

Phone: 01784 221200 Website: Exact Software

Exact offers business software to entrepreneurial businesses in a wide variety of industries.

Exel Computer Systems

Phone: 0115 946 0101 Website: Exel Computer Systems

Exel Computer Systems plc, a UK software author, has been developing, implementing and supporting business software solutions since 1985. With hundreds of successful implementations and thousands of users around the world.

Hoge 100 Business Systems Ltd

Phone: 01905 455227 Website: Hoge 100 Business Systems

We deliver integrated business solutions including GREENTREE ERP, throughout the UK and pride ourself on the high level of support provided. We have helped a wide range of companies implement professional software solutions.


Phone: 0121 289 3232 Website: IIS

We specialise in supporting and developing SAP Business One – the market-leading ERP solution with over 34,000 customers worldwide. At IIS, we combine industry expertise and award-winning customer service.

In2grate Business Solutions

Phone: 0207 881 2562 Website: In2grate Business Solutions

In2grate is the only UK ERP supplier to offer a selection of solutions so that manufacturing companies choose the best fit for their business.  Our range of solutions includes Microsoft Dynamics NAV, Infor XA, JOBSCOPE and TRIMIT, all of which can be implemented on premise or on a ‘cloud’ platform.

KCS Datawright

Phone: 0191 4194190 Website: KCS Datawright

KCS Datawright provides the manufacturing and service markets with fully integrated business management systems.

m-hance Ltd

Phone: 0844 264 0932 Website: m-hance Ltd

M-hance is a Microsoft ERP and CRM Gold Partner with over 20 years’ experience in delivering value to Distribution and Manufacturing customers. As a Microsoft Development partner, we ‘m-hance’ Microsoft Dynamics through integrated, industry specific functionality, supporting customers to streamline processes, improve efficiencies, maximise margins and deliver excellent customer service.

Metaphorix Ltd

Phone: +44 (0) 1675 432400 Website: Metaphorix Ltd

Leading Microsoft Gold ERP Partner with vertical solutions developed specifically for the construction, manufacturing, distribution and service management industries. We offer fixed price implementations, succesful projects on time and to budget.

My Mobile Workers

Phone: 0151 214 3101 Website: My Mobile Workers

MyMobileWorkers takes mobile apps away from IT staff and into the world of field based engineers. The app enables field based workers to switch from outdated paper job sheets to mobile apps, saving time and money and reducing the environmental impact.

Ochiba Business Solutions

Phone: 0114 299 9430 Website: Ochiba Business Solutions

Ochiba Business Solutions, is a SAP Gold Partner for the implementation and support of SAP Business One.  Designed by SAP specifically for small to midsized enterprises (SME’s), SAP Business One is a powerful, affordable, complete business management solution.

PHC Software

Phone: +44 207 608 5057 Website: PHC Software

We have been creating business software and innovating since 1989, for a constant quest to satisfy our customers and deliver quality software that is easy to use. Our business software takes away the grunt work, so you can deliver top-notch decision making with precision, vision and speed.

Prodware (UK) Limited

Phone: 0161 705 6000 Website: Prodware (UK) Limited

Part of the Prodware Group, the largest Microsoft Dynamics partner in Europe, Prodware UK create and deploy IT solutions for business, with over 25 years’ experience within the manufacturing, distribution, service management industries.

RedSky IT

Phone: 020 3002 8700 Website: RedSky IT

RedSkyIT Have been Providing fully integrated contract cost and document management software for the construction market place for over 30 years. There are modules for the complete lifecycle of a job

Sapphire Systems plc

Phone: 020 7648 2000 Website: Sapphire Systems plc

Sapphire Systems is an established global provider of world-leading enterprise resource planning and financial management solutions, offering software, services and support to over 800 customers worldwide. The company is an SAP Gold Channel Partner and holds the title of Number One Partner for SAP Business One in the EMEA region.

WinMan ERP

Phone: 0121 749 8050 Website: WinMan ERP

Increase profits, optimise business processes, reduce waste, maximise customer satisfaction and gain visibility of business critical information with WinMan ERP Software for manufacturing, distribution, retail and eCommerce.


Phone: 01892 893700 Website: Xpedeon

Helping companies to maximise margins in a dynamic and ever changing business environment. Integrated solutions, purpose built for the unique requirements of building and civil engineering contractors, specialist contractors and house builders.