It is vital in today's cost-cutting, compliance driven environment that organisations can apply records and retention policies, as well as legal discovery from a single application. Having the ability to centrally create records and retention policies and apply them to all content throughout an enterprise is critical.

Effective compliance procedures necessitate access to all relevant information. As information continues to grow at an average rate of 70 percent per annum, the growth of digital content, email proliferation and its use as a primary communications tool, and compliance all means the ability to apply records and retention management will intensify. 

For legal and compliance personnel, records management must provide a searchable catalogue of all important content within an organisation plus the means to place a hold on relevant content and, if necessary, move or copy it into the central repository. In a proactive manner, the solution must optimise the environment by cataloguing the content and reducing the amount to be managed and searched. Additionally, all actions must be logged and available for audits and reports.

Stellent believe that when implementing compliance procedures it is important to ensure they fit in with employees' everyday working practice making observance easy. Stellent's own solution applies records and retention policies in a consistent, legally defensible way across the enterprise, allowing organisations to define, manage and execute records and retention management policies for all enterprise content from a single application.

In addition to managing the records customers choose to store in its built-in repository, the system uses an agent architecture to enforce records management and retention policies and schedules in applications and repositories throughout an organisation. This "in-place" functionality enables companies to leave content in its native location rather than moving it to a central repository for records and retention management; apply rules directly to content where it resides; and manage the disposition of content. 

The capability of allowing enterprises to establish policies to more content, more consistently, with minimal administrative effort and disruption for end users will be paramount to a robust, content management strategy.

Watertight compliance for Princess Yachts

Services:
UK based manufacturer of luxury motor yachts, employing 1,200 staff with an annual turnover of over £100 million.
Critical needs:
Streamlining of quality assurance processes
Managing documentation electronically to eliminate paper
Improve after-sales service to customers.
Customer comment:
"The new processes have dramatically increased the efficiency of our internal processes. We have all of the vast piles of data at our fingertips now for any query or checking that is required. We can now respond to customer questions and after-sales queries far more efficiently." Nigel Cammann, Computer Manager, Princess Yachts.