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Large motor dealer and distributor outsource their email to SMS

T C Harrison to rationalise and expand email systems by outsourcing to email hosting specialist Simply Mail Solutions

Simply Mail Solutions has announced that it has agreed an outsourcing deal with leading motor industry company Sheffield based T C Harrison. A number of different email systems were in operation at different locations with multiple domains and servers and TCH decided to look into outsourcing email both to improve quality of service and to reduce costs. 

Commented Neil Bailey IT Manager: "Hosted email services have really developed recently but we wanted a service that would allow us to outsource smoothly and would allow us to choose whether to use POP3 or MS Exchange for a users email. MS Exchange is significantly more expensive than POP3 and many of our users are not at the moment, needing to use things such as mobile phone email or collaboration features"

T C Harrison needed a very flexible solution that allowed the type of email service to be decided by the company independent of the company division and domain in use. SMS is unique in allowing mailboxes with the same domain to be either POP3 or MS Exchange based. SMS included this facility in its original email infrastructure.

Commented Neil Bailey: "The other mail hosting companies that we looked at could only offer MS Exchange mailboxes and not a mixture of POP3 and MS Exchange for the same domain". In excess of 200 email boxes are in the process of being outsourced and then once this is all done TC Harrison will be in a position to implement new email services without the constraints caused by having a number of in-house servers.

Neil commented further: "SMS has been easy do to deal with and has been very flexible in meeting our needs. We certainly have a more reliable system that is costing us less and a sound basis to increase our use of email further without difficulty."

The MD of Simply Mail Solutions Colin Smith commented: "We are very pleased to be working with T C Harrison on this project. It shows that an overall approach to managing email systems can bring major benefits to users and has been possible because we designed flexibility into our email hosting service from the beginning. Certainly our unique ability to mix and match the type of email service with a given domain is proving to be a winner."

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