James Durrans and Sons, which supplies carbon-based products to the world’s manufacturing industries from its base in Thurlstone, near Barnsley, needed to simplify its processes and looked to Sheffield-based Azzure IT for support.
Azzure IT helped Durrans improve existing systems and tailored Microsoft Dynamics Nav to fit the company’s wide-ranging needs.
“We use Dynamics NAV for everything from stock control to production and from material costs to intercompany transactions. We also use NAV in other areas of our business from sales ordering and invoicing through to general ledger accounts handling and book keeping,” explained Durrans IT manager Chris Smith.
“The impact has been immense and has reduced time spent on quotes, orders and invoicing by half. This has meant the sales team can focus on providing an improved service to our customers, with quicker turn around and more accurate quotations.
“It has also improved the accuracy of entered orders which enables our manufacturing department to be more efficient when calculating daily production runs for each product we sell.”
Durrans turned to Azzure IT as it moved into striking new 11,200 sq ft offices on the same site where the firm was founded in 1863.
“We’ve used Dynamics NAV for several years and have always been impressed by its scalability but Azzure IT has helped us take our use across all parts of the business to a new level.
“We chose a local partner because it is easier to set up meetings and get the right people on site. We have a policy of using local support partners and we felt Azzure IT understood our issues and had a clear plan to help us move forward.”