Stuart Hall, sales director, Epicor Software UK and Ireland defines and explains more…
Disruptive technologies and megatrends are shaping the future of manufacturing. The fourth industrial revolution—Industry 4.0—has been gathering momentum in recent years and is set to be transformative in 2017. Industry 4.0 is the digitisation of the manufacturing industry and a realisation of the potential of the Internet of Things (IoT) combined with artificial intelligence and data science. Done right, Industry 4.0 will enable manufacturers to improve efficiencies whilst reducing costs.
The revolution is far from surprising. By 2020, there will be 30 billion connected devices on earth. This is leading to the Big Data mountain growing beyond recognition. Machines communicating with people—and other machines—are creating so much data that we have generated more in the past two years than in the previous 5,000 years of human history.
It is now up to manufacturers to unlock this data. The information generated by the increase of connected devices and machines represents a significant opportunity. By determining how to best identify, capture and interpret this increased volume of data, it can help organisations understand their market and customers better, as well as gaining market share.
In today’s fast moving global markets, manufacturers need to respond quickly to changing demands and maximise new market opportunities. From all indications, we are in an era of significant convergence, where information technology, operational technology, and global megatrends are on a collision course. This will drive changes in how we do business and how we interact with customers and suppliers.
Megatrend #1—Demographic shifts
We are seeing population growing in some nations and shrinking in others, a growing middle class, consumer markets shifting from the west to the east and an ageing population with fewer people entering the manufacturing field. Take heart though as the technology we are developing continues to make it easier to collaborate and is helping to attract the discerning millennials generation, which is anticipated to account for 75% of the global workforce in 2025 and will play an important role in manufacturing as it continues to evolve.
Megatrend #2—The globalisation of future markets
Companies will expand their operations around the globe, with worldwide exports expected to triple by 2030. Exports from emerging and developing countries will quadruple, and regional and bilateral trade agreements are likely to further open the world’s borders. The share of GDP generated by the BRIC countries—Brazil, Russia, India, and China—will grow. Sub-cluster countries comprising Mexico, Indonesia, Nigeria and Turkey (MINT) and Mexico, Indonesia, South Korea, Turkey (MIST) are in a position to outperform the advanced world. Technology will continue to be a big enabler of globalisation. Not only through eCommerce and the opening up of additional markets, but also with regards to having enterprise resource planning (ERP) systems in place to support cross-border trading and multi-country manufacturing processes.
Megatrend #3—Scare resources
Thanks to increased energy use and requirements, we’re going to need more power. Resources are growing scarcer despite the focus on climate change and sustainability, and there will be continued reliance on fossil fuels. The majority of critical raw materials will be likely supplied by China by 2030 and certainly outside the US and Europe. This could potentially be mitigated by innovative recycling technologies, and using technology platforms to streamline processes and improve efficiency to facilitate this shift.
Megatrend #4—Knowledge and gender gap
Manufacturers will feel the challenges of a decreasing talent pool. There won’t be enough skilled people to perform the jobs of the future. The available pool of workers will likely come from developing countries as we see greater percentages of the population earning post-secondary degrees in their more developed counterparts. An ever-increasing mobile workforce will continue to present challenges to employers and may lead to a global struggle for talent. Their wants and needs are very different to those of the generation before. Attracting millennials requires enhanced mobility, technology that meets their expectations with a sophisticated user experience and having more flexible working patterns than ever before.
Industry 4.0, ERP and the transition ahead
These four global megatrends, when combined with new and converging technologies, will require manufacturers to transform themselves. We are quickly entering an era of a new type of customer—a global customer who could be based anywhere in the world rather than in the countries that manufacturers have traditionally traded with. This new customer is more mobile, more aware, and more demanding.
In addition to the changing demographic of customers, new game-changing business models will cause continued disruption. Just take a look at what Uber has done to the taxi industry, Airbnb to the hotel industry, and Amazon to the retail sector. The frantic pace of change in every industry demands business owners to adopt new ways of thinking and execution.
There is a tremendous opportunity for manufacturers. However, it can only be realised by using emerging information technologies like social, mobile, analytics, and cloud alongside operational technologies like sensors, machine-to-machine communication, additive manufacturing, and robotics.
Industry 4.0 challenges the way that manufacturing—at its very core a risk averse sector—functions with centralised and offline systems that are not inter-connected. We would further predict that their factories will soon evolve to become ‘smart’ with the capability to self-manage issues and internal processes.
Crucially, manufacturers need to address whether their existing ERP environment is ready to support their journey towards Industry 4.0.
For manufacturers, growth in an Industry 4.0 environment will be intrinsically linked with a business’s ERP system. Certainly, the boundaries between production and management must disappear, and ERP and manufacturing execution systems (MES) must form an integrated unit if businesses are to realise the growth opportunities presented by this new age of intelligent manufacturing. Taking a critical look at the existing IT environment in your business is the first step towards understanding how ready—or unprepared—you are for Industry 4.0.